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Mail_BH_702_07_12 10:34:26

Subject: Allow us to offer our sincerest apologies
From: Body Hack Corp. VIP Service
To: Colin Neumann Jr.

Dear Mr. Colin Neumann Jr.,

About the unpleasant experience you had with our company's product, we would like to offer our sincerest apologies.
We will send an agent to your doorsteps to recycle the defective product and provide you with a brand-new set of the latest model of prosthetic arms. On top of that, Body Hack will cover the costs of removal, installation and warranty fees.

Last but not least, thank you again for using Body Hack products. If you have any questions for us, please contact us and tell us your opinions. Your feedback is the motivation for us to keep improving.

Best wishes

Max Kristian
Body Hack Corp. CEO